delivery

Cash payment

You can pay for your order in cash in an amount not exceeding UAH 50,000.00 (Resolution of the Board of the National Bank of Ukraine No. 148 dated 29 December 2017 On Approval of the Regulations on Cash Transactions in the National Currency of Ukraine).

Payment is made upon receipt of the goods at a Nova Post branch or at the SOLO for Diamonds store.

Cashless payment

• Money transfer to the company’s current account (based on the invoice provided by the online store manager).
• Using a VISA/MASTERCARD payment card. Payment is made on the website via the WayforPay system or upon receipt of the order in the store or at a Nova Post branch.
• Instalment payment by Monobank. More detailed information is available on the Monobank website.
• Splachuite chastynamy FUIB. More detailed information is available on the FUIB website.

IMPORTANT!

After payment, refunds are not possible, but you can exchange the product in accordance with the exchange conditions specified on the website.

However, in special cases, we may consider your request for a refund, provided that you have not yet requested delivery of the product.

To do this, please call

Self-pickup

You can pick up your order yourself at the SOLO for Diamonds store or at any Nova Post branch convenient for you throughout Ukraine**. Delivery to Nova Post branches is FREE OF CHARGE

Courier service

In Kyiv, your order will be delivered by courier (subject to 100% prepayment) – free of charge.

In Ukraine, address delivery is carried out by Nova Post – free of charge.

Delivery time:

Subject to availability in stock or in the nearest store***:

- Delivery in Kyiv is carried out within 1-3 business days.

- Delivery in Ukraine is carried out within 3 business days.

If the goods are not in stock or in the store – from 14 business days.

*This section does not apply to deliveries to EU countries

**Delivery details: conditions apply to the entire territory of Ukraine, except for combat zones and temporarily occupied territories (including Donetsk and Luhansk Oblasts, the territory of the Autonomous Republic of Crimea and the city of Sevastopol).

***depending on the schedule of the courier and/or postal service

All jewellery purchased from the SOLO for Diamonds online store will be delivered in branded packaging.